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Frequently Asked Questions

How do I install Simple Timetable Pro?

After purchase, download the plugin from your account page. Go to WordPress Admin → Plugins → Add New → Upload Plugin, then upload the zip file and activate.

How do I activate my license?

After activating the plugin, you'll see an activation prompt. Click "Activate License" and enter your license key from your purchase confirmation email.

Can I upgrade my license later?

Yes! You can upgrade your license at any time. You'll only pay the difference between your current plan and the new plan.

What happens when my subscription expires?

You can continue using the plugin, but you won't receive updates or support. To get new features and security updates, renew your subscription.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days for a full refund.

Is the plugin compatible with my theme?

Simple Timetable is designed to work with any properly coded WordPress theme. If you experience compatibility issues, contact our support team.

Expected Response Times
  • VIP Support (Agency): Within 4 hours
  • Priority Support (Business): Within 24 hours
  • Standard Support (Personal): Within 48 hours
  • Free Users: Community forum only